Scan
- Q. Can frequently used destinations be registered?
- Q. How can I perform SMB transmission?
- Q. You cannot send data to the destination using the SMB transmission function.
- Q. Can I send scanned data by E-mail?
- Q. Can I send scanned data to my computer?
- Q. The FTP TX function does not work for sending data to a destination.
- Q. Can I collectively send data to multiple destinations?
- Q. Can I sort Favorite in the registration name order on the scan screen?
- Q. Can I send scanned data to my PC in the firewall environment?
- Q. When the number of original pages is so large that they cannot be loaded into the ADF at the same time, can I load them in several batches and handle them as one job?
- Q. Can I check the transmission log for scanning?
- Q. Can I specify the default file type in scan mode?
- Q. Can I send data in a selected color mode or file type?
- Q. Can I send scanned data with page numbers and a time stamp?
- Q. How can I send clear images of text in a fine font or of photos?
- Q. What types of file formats are available for scanned images?
- Q. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image?
- Q. Can I scan the original with its headers and punch holes erased?
- Q. How can I configure a setting without resetting all settings (except registered settings) when loading the original into the ADF?
- Q. Can I use the scanning function by connecting to the network with a USB cable?
Q. Can frequently used destinations be registered?
A. Yes. You can register frequently used destinations in the address book.
You can also put a number of one-touch destinations in one group and register them as a group.
Once you have registered a one-touch or group destination, you can recall it by simply tapping the assigned key.
For details on how to register a one-touch destination, refer to Registering Address Book.
For details on how to register a group destination, refer to Registering a Group.
Tips
You can register up to 2000 one-touch destinations in the address book.
You can register up to 100 group destinations in the address book.
To register a group destination, members must have been registered as one-touch destinations.
Q. How can I perform SMB transmission?
A. Register a one-touch destination for SMB transmission beforehand, or directly enter the destination for SMB transmission when scanning the original. For details about the SMB transmission function, refer to How to Use SMB Send.
Q. You cannot send data to the destination using the SMB transmission function.
A. The cause varies depending on the displayed error message. Take corrective actions by referring to SMB Transmission Errors.
Q. Can I send scanned data by E-mail?
A. Yes, you can.
Simply specify an E-mail address for the destination, and you can send the data as an attachment. For details about the E-mail transmission function, refer to How to Use Scan to E-mail.
Q. Can I send scanned data to my computer?
A. Yes. To do so, use the SMB Send function that can send scanned data to a location on the specified computer. Register a one-touch destination for SMB transmission beforehand, or directly enter the destination for SMB transmission when scanning the original. For details about the SMB transmission function, refer to How to Use SMB Send.
Q. The FTP TX function does not work for sending data to a destination.
A. Check the settings for the FTP destination on this machine and the settings on the FTP server side.
Check for the following items:
Is the correct address of the FTP server registered in [Host Address] of the destination settings of this machine.
In address registration, is [File Path] registered correctly?
When no folder is specified: Enter "/ (slash)".
When a folder is specified: Simply enter the folder name without a "/ (slash)".
Example: To send data to a "scan" folder in an FTP server whose address is "ftp.xxxxxxxx.co.jp"
Host address: ftp.xxxxxxxx.co.jp
File path: scan
Are the correct values entered in [User ID] and [Password] of the destination settings of this machine?
A colon (":") should not be added to the file name. Have any been added?
If the problem cannot be solved even after checking for the above points, contact your administrator.
Q. Can I collectively send data to multiple destinations?
A. Yes, you can.
When specifying destinations from the registered ones, select all the address books you want to set to destinations. It eases the operation to register a group that contains a number of destinations beforehand. For details on the operation procedure, refer to Using Address Book.
When directly entering destination information, enter destination information, and tap [OK]. Then, tap [+] and enter the following destination information. For details on the operation procedure, refer to Directly entering the destination.
The maximum number of destinations that you can specify for a single transmission depends on how the destinations are set.
Item | Specifications | |
|---|---|---|
When using the address book | 500 addresses Up to 30 User Boxes | |
When directly entering addresses | 5 addresses | |
User Box | 1 User Box | |
Fax | 100 addresses | |
Tips
To specify multiple destinations, [Select multiple destinations] must be set to [Allow] in [Utility] - [Administrator] - [Security] - [Restrict User Access].
To specify the entire group of the group destination, [Select all Groups] must be set to [Allow] in [Utility] - [Administrator] - [Security] - [Restrict User Access].
When registering a group, even destinations of different types can be registered in one group.
Q. Can I sort Favorite in the registration name order on the scan screen?
A. Select [Utility] - [Utility] - [Customize] - [Fax/Scan Settings (Classic style)], then set [Default Address Sort Method] to [Name] (default: [Name]).
This setting is only applied to the classic-style screens.
Q. Can I send scanned data to my PC in the firewall environment?
A. Yes. Register this machine in the exception setting for firewall.
For details on the operation procedure, refer to Setting Firewall Exception (When You Are Using a Firewall).
Q. When the number of original pages is so large that they cannot be loaded into the ADF at the same time, can I load them in several batches and handle them as one job?
A. Using the Separate Scan function, you can collect the original pages scanned in several batches as a single file. Also, you can insert an additional original into the current original and scan both of them as a single file.
For details on the operation procedure, refer to Scanning a number of originals in several batches ([Separate Scan]).
Q. Can I check the transmission log for scanning?
A. Yes. You can check the transmission log for scanning in the job history.
See job history to quickly check names of scanned documents, scan dates and scan results (success/failure) among others.
Tap [Job List], and check the transmission log in the [Log] tab. Select a log, then tap [Details..] to check the log details. You can narrow down logs to display using [Select Job Type] or [Limitation Filter].

Q. Can I specify the default file type in scan mode?
A. Before changing, select [Utility] - [Administrator] - [System Settings] - [Change Permission for Default Value Setting], and set [Change Permission for Default Value] to ON.
Change the setting value of [File Type] to the file type used as the default on the Scan screen, and select [Set the current setting value to Default value] from the menu icon.

Q. Can I send data in a selected color mode or file type?
A. Yes, you can set a color mode and file format.
When setting a color mode, select [Color] on the Scan screen, and select the desired color mode. On this machine, the following color modes are supported.

Setting | Description |
|---|---|
[Auto Color] | Automatically detects the color of the original and scans it to fit the original setting. |
[Full Color] | Scans the original in full color. |
[Gray Scale] | Scans the original in white, black and gray. Select this mode for an original mostly in half tone (tones between light and dark tones), such as for black-and-white photos. |
[Black] | Scans the original in black and white. Select for originals with distinct black and white areas, such as in line drawings. |
When setting a file format, select [File Type] on the Scan screen, and select the desired file format. The following file formats are supported on this machine.

Setting | Description |
|---|---|
[PDF] | Saves data in PDF format. |
[Compact PDF] | Saves data in further compressed PDF file. |
[TIFF] | Saves data in TIFF format. |
[JPEG] | Saves data in JPEG format. |
[XPS]* | Saves data in XPS format. |
[Compact XPS]* | Saves more compressed data than is saved in XPS format. |
[PPTX] | Saves data in PPTX format. |
[DOCX] | Saves data in DOCX format. |
[XLSX] | Saves data in XLSX format. |
Tips
To specify DOCX or XLSX for the file type, the option is required. For details on the required option, refer to "List of Functions with Options Required" in [User's Guide [About This Machine]].
The settings marked by an asterisk "*" are available only in classic style.
Q. Can I send scanned data with page numbers and a time stamp?
A. Yes. You can scan data with the date and time, page numbers, or a stamp in Application of classic style.
To add the date and time, tap [Date/Time] in [Application] of scan mode of classic style, and set [Date Format], [Time Format], and [Pages].

To add page numbers, tap [Page Number] in [Application] of scan mode of classic style, and set [Page Number Type] and [Starting Page Number]. If you have selected [Chapter Page] for [Page Number Type], specify the chapter number to start printing in [Starting Chapter Number].

To add a stamp, tap [Stamp] in [Application] of scan mode of classic style, and set [Stamp Imprint] and [Pages].

If the date/time, page number, and stamp are difficult to see with the default settings, tap [Text Details] on each of the [Date/Time], [Page Number], and [Stamp] setting screens; you can set the text size and font type. If the date and time, page numbers or stamp are over the text of the original, tap [Print Position] in each of the [Date/Time], [Page Number] and [Stamp] setting screens to set the printing positions.
Reference
If necessary, you can register any stamp in addition to the stamps pre-registered in this machine. The registration procedure is explained using the data management utility in Web Connection. For details, refer to Managing the Stamp Data.
Q. How can I send clear images of text in a fine font or of photos?
A. You can either set the resolution (granularity) when the original is scanned or set the image quality according to the quality of the original.
When setting the resolution, select [Resolution] on the Scan screen, and select the desired resolution. The greater the value, the finer granularity is achieved for the image.

When setting the image quality, select [Original Type] on the Scan screen, and select the image quality that matches the contents of the original to be scanned.

Q. What types of file formats are available for scanned images?
A. The types of files that can be saved are TIFF, JPEG, PDF, Compact PDF, XPS, Compact XPS, PPTX, DOCX, and XLSX.
An image saved as a TIFF or JPEG file can be viewed using a general image browsing application.
To view an image saved as a PDF or Compact PDF, install Adobe Reader. Adobe Reader can be downloaded without charge from the Adobe website.
To view an image saved as an XPS or Compact XPS, install XPS Viewer. XPS Viewer has automatically been installed if Microsoft .NET Framework 3.0 or later has been installed on your computer.
Microsoft .NET Framework can be downloaded without charge from the Microsoft website.
To view an image saved as a PPTX file, Microsoft Power Point must be installed.
To view an image saved as a DOCX file, Microsoft Word must be installed.
To view an image saved as an XLSX file, Microsoft Excel must be installed.
Tips
To specify DOCX or XLSX for the file type, the option is required. For details on the required option, refer to "List of Functions with Options Required" in [User's Guide [About This Machine]].
XPS and Compact XPS are only available in classic style.
Q. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image?
A. You can adjust the density of the background color for clean scanning.
Select [Bkgd.Removal] on the Scan screen. Select [Bleed Removal] in [Background Removal], set the back bleeding level, and tap [OK]. Set to [Auto] to have this machine automatically adjust the bleed level.

Q. Can I scan the original with its headers and punch holes erased?
A. Yes. Enable the frame erase function, and the machine scans the original by erasing unwanted sections on the four sides of the original.
Tap [Frame Erase] in [Application] of scan mode of classic style. To erase all of the four sides of the original by the same width, set [Frame] to ON, and specify the width to be erased. To specify the width of the frame to be erased individually, set [Frame] to OFF, select a target side, then specify the width to be erased. When specifying the erase width individually, you can set to exclude a side from erasing by selecting the side and canceling the setting of [Erase] for that side.

Q. How can I configure a setting without resetting all settings (except registered settings) when loading the original into the ADF?
A. Select [Utility] - [Administrator] - [System Settings] - [Reset Settings] - [Job Reset] - [Reset when originals are loaded in ADF], and select [Do Not Reset].
Q. Can I use the scanning function by connecting to the network with a USB cable?
A. No. You cannot use the scanning function via network connection with a USB cable. Use a LAN cable for network connection.
However, you can connect a USB memory to the USB Port of this machine to save scanned data to the USB memory. For details on how to save scanned data to USB memory, refer to Saving the Scanned Original Data to a USB Flash Drive.