Troubleshooting

When a Paper/Staple Jam Has Occurred

Screen Displayed at Occurrence of Paper Jam

When a Paper Jam Has Occurred

When a Staple Jam Has Occurred

When a Paper Jam Message Persists

Typical Messages and Remedies

When a Consumables Replacement or Cleaning Maintenance Message is Displayed

When a Trouble Message Appears

When an Error Message Appears

When [Stabilizing image. Ready to scan.] Appears

When a Virus Detection Message Appears

When the Warning Indicating That the Virus Scan is in Preparation Is Displayed

When a Message Indicating That the Update of the Virus Scan Pattern File Has Failed Is Displayed

When Printing Quality Has Deteriorated

Cleaning the Print Head Glass

When the Machine Cannot Be Powered On

When the Touch Panel Is Not Visible

Printing Problems

How to Take an Action for Printing Failure

Problems of Print Quality

Typical Messages and Remedies

When the Bit Count Does Not Match between the Server and the Client

Network Fax/Network Scan Problems

How to Take an Action for Network Fax/Network Scan Failure

Network Fax Error Code List

SMB Transmission Errors

Fax Problems

How to Take an Action for Fax Transmission Failure

How to Take an Action for Fax Receiving Failure

G3 Fax Error Code List

Typical Messages and Remedies

Warning Messages and Remedies

Copy Problems

How to Take an Action for Copy Failure

Typical Messages and Remedies

User Box Problems

How to Take an Action for User Box Saving Failure

Typical Messages and Remedies

User Authentication Problems

How to Take an Action for Server Authentication Failure

Network Error Codes

Displaying Network Error Codes

Error Code List